I saw in the referrers that a lot of people are trying to figure out how to terminate their Starhub Cable TV from my previous post. So, here’s their reply on how you can do it, straight from the horse’s mouth (from an email that I sent them). You may be penalised for early termination, like mine. But here’s how:

Dear XXXX

Thank you for your email of (dd/mm/yyyy).

Your Cable TV service is under a promotional contract till (dd/mm/yyyy). The early termination charge for the contract is
$_____. You may choose to personally return the cable TV equipment to Starhub Customer Service Centres (CSCs) at:

4 Tampines Central 5
#02-27/28 Tampines Mall
Singapore 529510
Operating hours: Mondays to Sundays, 1030hrs to 2100hrs, or

1 Raffles Place
#B1-02 OUB Centre
Singapore 048616
Operating hours: Mondays to Sundays, 1030hrs to 1930hrs, or

68 Orchard Road
#02-01 Plaza Singapura
Singapore 238839
Operating hours: Mondays to Sundays, 1030hrs to 2100hrs.

1 HarbourFront Walk
#02-216 VivoCity
Singapore 098585
Operating hours: Monday to Sundays, 1030hrs to 2100hrs

Please return the following items:
1 x Digital Set Top Box
1 x RF Cable
1 x AV Cable
1 x Digital Remote Control (with Batteries)
1 x Power Cord
1 x Smart Card

You can authorize someone else to return the Digital Cable equipment with a written authorization letter and a photocopy of your NRIC. Alternatively, you may wish to arrange for our service personnel to pick up the equipment from the billing address. Please note that a service and transportation fee of $30 (exclusive of GST) is applicable.

If you have further enquires, please contact us at this email address (customerservice@starhub.com) or fax to 6725 1603.

Best regards

XXXXX
Customer Affairs

I am not advocating that you should terminate your Starhub Cable TV, but this is just a guide for those who are interested. 🙂



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