Yes, I find myself yet again, in another unique position of having both the Starhub MaxMobile service as well as the M1 Broadband service running from the same computer. Not at the same time of course, since the active connection can only come from either source. However, because my laptop has an internal SIM card slot and I have the M1 Broadband dongle as well, I save the trouble of having to replace SIM cards when I want to test either connection.

Prior to connecting my Starhub MaxMobile for the first time, I experience bad connection problems with my M1 Broadband. Not only was the connection slow, but the graphics seemed distorted as well. Initially, I thought I needed a new driver for the display, but in an unusual twist of events, I realised that it was a graphic degradation due to slow downstream speed. Of course, it’s easy to push the blame to M1.

To me, 99.98% coverage means nothing to me if I am having problems getting a connection. To me, it was 0% coverage. Probability doesn’t work here. It’s not as if I am getting 99.98% uptime from my 0% coverage location. Don’t you just hate statistics?

So, here’s the golden question. Which is the better choice? To some people, it might be even a platinum question, but I digress.

One of the better ways to compare is to do a speed test – upload/download and ping from a particular site. On 29th April 2008 at 19:17, this test was done – but it seemed like a particularly bad day for testing because all the speeds were down – way down from being optimal. Perhaps it’s the feng shui.

Date: 29th April 2008

Time: From 19:17

  Download Upload
M1 Broadband 395 kbps 263 kbps
Starhub MaxMobile 682 kbps 182 kbps
Wireless@SG 4702 kbps 473 kbps*

*The upload for Wireless@SG was not successfully completed on multiple tries.

There’s a caveat to this test though. The M1 Broadband is subscribed under the lowest band, which is up to 1.8 Mpbs while Starhub’s MaxMobile is under the 7.2 Mbps plan – since they only have a single plan. For a rare moment, Wireless@SG outperformed both mobile broadband services. Of course, I didn’t mention about frequent dropping of connections.

However, it is also known that different areas have difference coverage. For me, the place where I spend 10 hours a day at has 0% coverage from M1 Broadband, and barely GPRS speed at home; while Starhub MaxMobile provided better coverage in the day and night for me. For me, it’s quite a clear cut choice.

One thing’s for sure. Ever since M1 went unlimited with their M1 Broadband, it was all down the drain.



Reader's Comments

  1. Daphne Maia | April 29th, 2008 at 8:24 pm

    that’s strange.

    i’m using starhub maxmobile and i could:

    -kill someone,
    -bury the body,
    -clean up all the traces of having murdered someone,
    -and go shopping for a jacket at isetan

    all while waiting for the download of one measly 4mb mp3 to complete.

    u get the picture.

  2. Junjie | April 30th, 2008 at 10:41 am

    Jean, did you try the M1 broadband using the buildin modem?

    Daphne, that’s kinda different from my own experience. I usually get very good connections(except from my hall, they refused to upgrade the area to 3G). I usually get downloads at 60-300k average when i’m on WCDMA, lesser on EDGE(dont usually get EDGE, cant remember speeds). Did you check which service you have logged on to? As for uploads, it’s usually above 100k, and nowadays I’ve dumped my singtel 10Mbps and instead use my starhub broadband when i’m uploading photos and videos.

    btw, the speeds are attained on a measly stock config kohjinsha SA1K00FS.

  3. cobaltpaladin | April 30th, 2008 at 11:34 am

    The lowest plan of M1 mobile broadband is at 512 kbps and not 1.8 Mbps as stated in your entry above. So getting 395 kbps (77% of max speed) is not too bad, I think. For Starhub, if you are getting 682 kbps (9.47% of max speed) which I think is very bad in terms of percentage.

    Anyway, you may like to know that M1 just had a free upgrade yesterday for all M1 mobile broadband users, we’ll be getting max 1 Mbps from now. Hopefully we can get as close to the max speed as possible.

    I agree that the image degradation problem is really unacceptable. I’m on M1 mobile broadband too. I hope they will solve the problem.

  4. Robin | April 30th, 2008 at 3:38 pm

    If you want to know if its the fengshui, attend this Talk.

  5. Andy Tan | May 3rd, 2008 at 12:04 am

    Blah.. I should have read this before I signed up for M1 broadband.. ITS SLOWER than the free Wireless@SG.. :( anyone found any solution to make it speed up???

  6. Benson | May 5th, 2008 at 2:01 am

    I’ve been an M1 broadband user a year ago, it completely threw me off.

    Recently signed up for Singtel’s Broadband on Mobile, fantastic, I suppose it’s the number of basestations that Singtel has that made the coverage alot better.

    Andy, it’s suppose to be slower from time to time, HSPDA connection can go higher, depending on the type of plan you sign for but sometimes it’s capped. WIFI capabilities are suppose to be faster.

  7. anony | May 6th, 2008 at 11:22 am

    m1 bb blur image fix v0.03

    for firefox users:
    install greasemonkey addon from http://www.greasespot.net/
    download script from http://www.badongo.com/file/9153791
    uninstall previous version of this script (if any).
    drag script and drop in firefox window to install.

    for ie7 users:
    install ie7pro addon from http://www.ie7pro.com/
    download script from http://www.badongo.com/file/9153792
    uninstall previous version of this script (if any).
    drag script and drop in ie7 window to install.

  8. Koh | May 11th, 2008 at 12:21 am

    Yes, M1 bb very slow. esp at nite from abt 9pm onwards…guess that’s the time when most people goes online. it crawls like a snail, it’s back to the old days of 36k dial up modem speed. every click takes so long to reach the next page…you practically gets to surf a couple of pages and then just give up totally. And they make returning of the device so inconvenient that you hope you have not gotten one in the first place. M1 …even if you give 2mbp speed also no use…
    for those thinking of getting a mobile bb..think twice.

  9. Pixel | July 7th, 2008 at 3:23 pm

    Having been a M1 mobile customer for a no. of years, I’m relatively satisfied with their service. That is, until now!

    I find that M1’s bb service is sub-standard and IF they are truly listening (like they say they do in their recent TV adv.), they would be aware of the click-and-wait-forever problem for ages. So they listen (and choose to ignore what they hear!?) and they care (not of their customers but their profits!?).

    I have contacted their customer service a couple of times. Was promised to be contacted by last Monday after their engineers have looked into the coverage at my area. You know what, they have not even called me by today (1 week AFTER the date they said they would contact me!). The customer service officer was even stuck-up enough to tell me that if the coverage is not good at my area, I can choose to break the contract. What she didn’t mention was the amount I have to pay to break the contract.

    What does it really mean when M1 states that their coverage is 99.98%? Is this claim verifiable by a third party like IDA? I won’t be surprised to see a book full of fine prints just for that “claim”.

    I wonder if it’s possible to get IDA & CASE to look into this over-promise and under-deliver issue.

    For those who are considering signing up for M1’s bb, think thrice, not twice.

  10. M1BB is all right | September 26th, 2008 at 11:38 am

    Check out the speedtest.net results. It seems good.
    http://my.ocworkbench.com/bbs/showthread.php?t=77826

  11. M1BB is all right | September 26th, 2008 at 11:38 am

    Check out the speedtest.net results. It seems good.
    http://my.ocworkbench.com/bbs/showthread.php?t=77826

  12. M1BB is all right | September 26th, 2008 at 11:38 am

    Check out the speedtest.net results. It seems good.
    http://my.ocworkbench.com/bbs/showthread.php?t=77826

  13. tes results | September 26th, 2008 at 11:40 am

    http://my.ocworkbench.com/bbs/showthread.php?t=77826

  14. shingo | October 31st, 2008 at 12:38 pm

    You can try some of my steps to improve the internet a little
    http://ngcsfreepctips.blogspot.com/2008/07/boost-internet-speed.html
    M1 is bluffing when they claim that the network is slow due to the number of users that are getting online. Once after 9pm. They will turn off something. Maybe the machine needs to rest or what. You guys can do this. If you connect in the day, use the cmd ” dos prompt ” type in
    ipconfig/all when you are connected. You will see this
    202.65.247.151

    202.65.247.152 This is the fast connection
    But at night , you will see this
    202.65.247.198
    This is the slow connection
    202.65.247.197

    They changed the DNS. They are using another machine to provide the service at night. I once confronted them on this. And they gave me a full throttle for a few days, Then it is back to shit… I agree.. Once after 9pm. You can power down and go to bed early.
    I would sign singtel once singtel becomes unlimited. This is a guarantee

  15. shingo | October 31st, 2008 at 12:45 pm

    Forget to comment that M1 lives up to its name.. “Everywhere under the sun”. Once at night, No more sun.. That’s why it is slow.. Ha Ha Ha .. :D

  16. DB | August 4th, 2009 at 8:20 pm

    OMG.. So many negatives bout M1 BB.. I was thinking of signing up for the plan.. Time to rethink then.. Thaks a million guys! =)

  17. Indra the Diehard fan of Jem7VWH | October 22nd, 2009 at 1:02 pm

    Arh. Good good. I have been thinking about signing up with M1 mobile broadband for the past few days or weeks. And thanks for all the review, that means I shall and will go for Starhub Maxmobile Elite. Although I’m currently on contract with M1 mobile services, I must say, M1 mobilephone reception isn’t great too. Did a few tests at some areas, on same mobilephone between my M1 and my other line which is a Starhub, M1 losses connection or gets disconnected, 95% of the time. M1 needs to do something if they want to stay competitive. Whats the point of offering new products and services when they refuse to improve on the existing ones, wrong?

  18. wei | January 21st, 2010 at 8:54 pm

    so noob m1 cb cant connetin,every day disconnet,

  19. zuo | March 16th, 2010 at 11:36 am

    Hi, i’m using Singtel BB 7,2 mbps. But what I get is just keep dc and slow speed. Other else, I have Starhub wifi internet connection my house i rent. Sometimes, it’s 56mbps and never reach over than that. Also, I often drop till 1.0 mbps then lose the connection which make me to punch the modem right away. This also happen even while my house mates are going out. I also tried to update my wifi driver but no change.

    Can anyone help me about this matter please?

    Thanks

  20. zuo | March 16th, 2010 at 11:41 am

    Hi, i’m using Singtel BB 7,2 mbps. But what I get is just keep dc and slow speed. Other else, I have Starhub wifi internet connection my house i rent. Sometimes, it’s 56mbps and never reach over than that. Also, I often drop till 1.0 mbps then lose the connection which make me to punch the modem right away. This also happen even while my house mates are going out. I also tried to update my wifi driver but no change.

    Can anyone help me about this matter please?

    P.S: download speed also terrible on both. Only 10kbps-30kbps. And this is my second attempt to post this comment using Singtel BB.

    Thanks

  21. HAMEED | June 23rd, 2010 at 12:16 pm

    bad.worst.defective.faulty.wrong.incorrect.forged.high risk.regretful.risky.sorry.spoiled.unfit.unworthy.atrocious.trapped.cornered.bitter.slow.deadly.dim.dull.boring.slack.sluggish.ALL ABOUT MY M1 MOBILE BROADBAND CONNECTION.STILL SEARCHING FOR MORE WORDS.WILL BE BACK WITH NEW,,,,,

  22. Non-camera Phone | May 22nd, 2011 at 11:50 pm

    M1 Plans…

    [...]LOL! And you mean you have never seen on the BlackBerry sites like these in the past? Oh.[...]…

  23. Tommysin | July 7th, 2011 at 10:30 am

    Compare to last month the download speed
    quite ok but now seems very very slow why?
    Pls look into it or else M1 might lose lots of
    Customer

  24. Tommy | July 7th, 2011 at 10:55 am

    7/7/11 can M1 do something abt bb, esp
    Afternoon onward download speed bcome
    very slow sometime Nvr move at all.
    Pls do sthing or else might lose lots of customer

  25. belaz | July 27th, 2014 at 3:21 am

    Excellent post. I definitely love this website.
    Keep writing!

Leave a Comment