Well, actually it started some time last year… can’t really remember when though; although I vaguely remembered it was a whole morning wait to get into the Singapore Expo for some Volunteers’ Day :P

However, such memories were jotted back into me when I had to go for a Service Excellence training at Singapore Polytechnic, School of Business, Level 2, MLT9. I was a little late because I couldn’t find the signs leading to the venue, and consequently, violated one of the attributes of service excellence – respect. Apparently, and quite rightfully so, being late is being disrepectful of the other person’s time – food for thought eh?

I got to know quite a number of people during the 4-hour lecture, which was so full of activities! There was barely a moment where I was doing nothing – it was either copying notes, or discussing with my partner on some role acting, or being involved in 1 group activity or another; kinda not what I was expecting for a training session.

Definitely not boring! The “trainer” was great and to some extend, fun-loving, but some of the committee members do look quite “no-nonsense” – so that sort of keep things in check. Surprisingly, I am looking forward to the next training, but definitely not liking how the varsity is making us go back for another weekend just so that they can confirm who is committed.

Erm, how “un-committed” can we be if we had been doing our e-learnings, going for trainings and accepted a position? Hmm…




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